Shipping policy

SHIPPING POLICY

Processing time

Orders are processed within 1–3 business days after payment confirmation.

Shipping time

Estimated delivery time is up to 20 business days, depending on the destination and local carrier:

  • United States: up to 20 business days

  • United Kingdom: up to 20 business days

  • Canada: up to 20 business days

  • Europe (including France and the Netherlands): up to 20 business days

Delivery times are estimates and may vary due to customs inspections, holidays, weather conditions, or carrier delays.

Shipping fees

Shipping costs are calculated at checkout and displayed before payment.

Customs and taxes

International orders may be subject to customs duties or taxes. These charges are the responsibility of the customer.

Tracking

Once shipped, a tracking number will be sent to the email provided at checkout.

Delays

If your order has not arrived within 20 business days, please contact us at support@bylunara.com